A complete guide to the Letter of Intent in business sales — what it covers, what to negotiate, and the common traps that cost sellers money.
The Letter of Intent is the most important document in a business sale that most sellers don't take seriously enough. It is non-binding on most terms — but the terms you agree to in the LOI set the anchor for every subsequent negotiation. Once you've agreed to a price and structure in the LOI, it is very difficult to change those terms without damaging the deal.
This guide explains what an LOI covers, what to negotiate, and the common traps that cost sellers money.
A Letter of Intent (LOI) — also called a Term Sheet or Indication of Interest — is a document that outlines the key terms of a proposed business acquisition. It is typically 3-10 pages and covers:
Most LOI terms are non-binding — they represent the parties' current agreement on key terms but do not obligate either party to complete the transaction. The binding provisions are typically:
The LOI is non-binding, but it creates powerful psychological and practical anchors:
Psychological anchoring: Once you've agreed to a price in the LOI, any subsequent attempt to change it feels like a concession. Buyers use this to their advantage — agreeing to a favorable price in the LOI, then using due diligence findings to justify price reductions.
Exclusivity: The LOI typically grants the buyer 45-90 days of exclusivity. During this period, you cannot talk to other buyers. If the buyer uses the exclusivity period to chip away at the price, you have no leverage — you can't go back to other buyers without terminating the deal.
Deal momentum: Once the LOI is signed and due diligence begins, there is significant deal momentum. Sellers become emotionally invested in closing. Buyers use this to extract concessions late in the process.
Legal costs: By the time you've spent $50,000-$150,000 on legal fees during due diligence, you are very motivated to close. Buyers know this and use it.
The purchase price is the most obvious negotiation point, but the structure of the price matters as much as the number.
All-cash at close: The cleanest structure. You receive the full purchase price at closing. No contingencies, no earnouts, no seller notes.
Earnout: A portion of the purchase price is contingent on the business achieving certain financial targets post-close. Earnouts are common when there is disagreement on valuation — the buyer pays a base price now and additional consideration if the business performs.
Earnouts are risky for sellers:
If you must accept an earnout, negotiate:
Seller note: You provide financing for a portion of the purchase price. The buyer pays you over time with interest. Seller notes are common in smaller transactions and when buyers have limited capital.
Seller notes are risky for sellers:
If you must accept a seller note, negotiate:
Rollover equity: You retain a portion of the equity in the business post-close. Common in PE transactions where the seller is staying to run the business.
Rollover equity can be valuable if the PE firm creates significant value post-close. But it is illiquid — you can't sell it until the PE firm exits. Negotiate:
The deal structure has significant tax implications for both parties.
Asset sale: The buyer purchases the assets of the business (equipment, contracts, customer relationships, IP) rather than the equity. The seller retains the legal entity and any pre-existing liabilities.
Stock sale: The buyer purchases the equity of the business. The seller receives capital gains treatment on the entire proceeds.
The negotiation: Sellers prefer stock sales (capital gains treatment on all proceeds). Buyers prefer asset sales (step-up in basis). The difference in tax treatment can be significant — often 5-15% of the purchase price.
In practice, most lower middle market transactions are structured as asset sales because buyers insist on it. If you must accept an asset sale, negotiate a higher purchase price to compensate for the tax difference.
The working capital peg is one of the most common sources of post-close disputes. It is also one of the most negotiable terms in the LOI.
What it is: The working capital peg is the target amount of working capital that the business will have at close. If actual working capital at close is above the peg, the buyer pays more. If it is below the peg, the seller receives less.
Why it matters: The working capital peg effectively determines how much cash you can take out of the business before close. If the peg is set too high, you will owe the buyer money at close.
What to negotiate:
Get a sell-side QoE before going to market — the working capital analysis in the QoE will give you a defensible basis for negotiating the peg.
The exclusivity period is the time during which you agree not to talk to other buyers. This is one of the most important terms in the LOI.
What to negotiate:
The LOI will typically include a brief description of the representations and warranties that the seller will make in the purchase agreement. These are important to negotiate at the LOI stage because they set expectations for the purchase agreement negotiation.
Key negotiation points:
If you are staying with the business post-close, the LOI should outline the key terms of your employment or consulting arrangement:
If you are leaving, the LOI should address:
Some buyers submit a LOI at a price they know is below market, with the intention of increasing the price during negotiations. The trap: once you've signed the LOI and granted exclusivity, you have no leverage to negotiate the price up.
How to avoid it: Get multiple LOIs before granting exclusivity. Never sign an LOI with a price below your walk-away number.
Buyers routinely ask for 90-day exclusivity periods. This is too long. During a 90-day exclusivity period, the buyer can conduct extensive due diligence, find issues, and use them to justify price reductions — while you have no ability to go back to other buyers.
How to avoid it: Negotiate exclusivity to 45-60 days. Include termination rights if the buyer materially changes the terms.
An LOI that says "working capital will be set at closing based on a normalized working capital analysis" is a recipe for a post-close dispute. Without a specific peg amount agreed in the LOI, the buyer will set the peg during due diligence — often at a level that results in a purchase price reduction.
How to avoid it: Negotiate a specific working capital peg amount in the LOI, based on your sell-side QoE.
Some LOIs include broad representations that the seller will make in the purchase agreement — representations that are difficult to make accurately and create significant liability. Common examples:
How to avoid it: Negotiate materiality qualifiers and knowledge qualifiers for all representations. Work with your transaction attorney to review the representations before signing the LOI.
If you're in the process of evaluating LOIs or want to understand what terms to expect, Deal Flow's team can provide guidance. Start the conversation here.